Our Bytown consultants have successfully led numerous projects as follows:

Management Solutions - including studies in best practices, benchmarking, risk assessment, quality management, and market research.

Policy and Program Evaluations - using evidence-based research methods and multiple lines of inquiry.

Science and Technology - including studies in competitive and technical intelligence, industry profiling, standards and regulatory research, and benchmarking.

Survey Research - using Bytown's customized secure online questionnaire system, phone and face-to-face interviews, and fax or mail-in surveys.

Follow the links below to view copies of a selection of our project reports.

• Benchmarking study of sixteen international and national development aid organizations
  [for Canadian International Development Agency]
• Scoping study for benchmarking of human resources and skills development programs and services
  [for Human Resources and Skills Development Canada]
• Modern management and comptrollership capacity check
  [for Department of National Defence, Canada]
• Comparisons of international, regional and national standards organizations, practices and requirements
  [for Standards Council of Canada]
• Risk assessment study, National Search and Rescue Program
  [for National Search and Rescue Secretariat]
• Performance measurement study, National Search and Rescue Program
  [for National Search and Rescue Secretariat]
• Best practices for performance measurement in government science-based departments and agencies (SBDAs)
  [for Council of Science and Technology Advisors]
• Benchmarking study for the Canada Institute for Scientific and Technical Information
  [for National Research Council]
• Strategic Benchmarking Study of Biotechnology Institutes
  [for National Research Council]
• Intervention strategy study in biotechnology industry sector of Quebec
  [for Développement économique Canada (DEC)]
• Performance and risk assessment criteria for health services provided by Canadian Forces Medical Group
  [for Department of National Defence]
• Risk management tool for audit planning
  [for Department of National Defence and Treasury Board Secretariat, Canada]
• Best practices study and industry profiles for Steel, Information Technology and Tourism industry sectors
  [for Human Resources Development Canada]
• Assessment of quality management best practices in the housing industry in Canada
  [for Canada Mortgage and Housing Corporation]
• Putting your business "on-the-line"
  [for TechKnowHow, KPMG]

• Evaluation of CIDA's gender equality policy
  [for Canadian International Development Agency]
• Cluster evaluation framework and analysis of four NGOs funded by CIDA
  [for Canadian International Development Agency]
• Evaluation of the Canada-Ontario Infrastructure Works Program
  [for Treasury Board Secretariat and Industry Canada]
• Evaluation of the SchoolNet Program
  [for Department of Industry Canada]
• Evaluation of the Centre of Excellence for Internal Audit
  [for Treasury Board Secretariat]
• Evaluation of Industry Canada's Sustainable Development Strategies
  [for Department of Industry Canada]
• Evaluation study of the Multimedia Learnware Program
  [for Department of Industry Canada]
• Summative Evaluation of the Museums Assistance Program and the Canadian Museums Association Program
  [for Department of Canadian Heritage]
• Summative Evaluation of the Canadian Television Fund
  [for Department of Canadian Heritage]
• Evaluation of Aboriginal Tourism Team Canada
  [for Aboriginal Business Canada, Industry Canada]
• Evaluation of the Canadian Standards Association Health Care Technology Program
  [for the Canadian Coordinating Office for Health Technology Assessment]
• Evaluation of the National Standards System of Canada
  [for Standards Council of Canada]
• Evaluation of Transport Canada's partnership agreements for funding and delivery of rail passenger services
  [for Transport Canada]
• Review of Canadian Forces Housing Agency
  [for Department of National Defence]

• The Information Imperative: a Framework for Measuring Impacts of Scientific, Technical and Medical Information Services
  [for International Council for Scientific and Technical Information]
• Technical standards and regulatory infrastructure development study
  [for Sub-Committee on Standards and Conformance, Asia-Pacific Economic Cooperation Forum]
• The New Frontier: Enterprise and E-Business in Western Canada
  [for Western Diversification]
• Syndicated national Internet research study
  [for A.C. Nielsen Canada]
• Bell Canada competitive intelligence study, Internet and electronic kiosks applications
  [for Bell Canada]
• Benchmarking study for aerospace industry sector
  [for Institute for Aerospace Research]
• Issues Scan for Sustainable Development
  [for Department of Industry Canada]
• Sites and services evaluation and business case study, industry profile of the housing sector in Egypt
  [for the World Bank]
• Evaluation of the Eco-Research Program
  [for Medical Research Council of Canada]
• Evaluation framework study of Networks of Centres of Excellence Program
  [for Natural Sciences and Engineering Research Council]
• Strategic planning report to identify objectives and priorities for industry-specific standards activities
  [for Standards Council of Canada]
• Benchmarking study to develop methodology for health products user fees
  [for Health Canada]
• Quality management systems study for electronic charting
  [for Canadian Hydrographic Services]
• Evaluation of technical infrastructure development projects in APEC economies
  [for Sub-Committee on Standards and Conformance, APEC]
• Energy Efficiency Performance Standards
  [for Natural Resources Canada]

• Survey of CIDA managers and staff (headquarters and regional offices)
  [for Canadian International Development Agency (CIDA)]
• Survey of Canadian radio and television stations (members of the CAB)
  [for Canadian Association of Broadcasters (CAB)]
• Survey of Canadian Standards Experts
  [for Standards Council of Canada]
• Survey of e-Commerce Applications
  [for Western Economic Diversification]
• Survey of Biotechnology Stakeholders
  [for National Research Council]
• Survey of Silicon Valley North Executives
  [for research paper, Princeton University]
• Survey of University and Private Sector Eco-System Researchers and Programs
  [for Natural Sciences and Engineering Research Council]
• Updating Best Practices for Canadian Public Accounts Committees
  [for CCAF-FCVI Inc.]
• International Survey of Accreditation Organizations and Laboratories
  [for Asia-Pacific Economic Cooperation Forum]
• Survey of Learnware Program Participants
  [for Industry Canada]
• Canadian National Survey of Internet Users
  [for A.C.Nielsen Canada]
• Survey of Engineers' Preferences for Online Services
  [for Canada Institute for Scientific & Technical Information]
• Survey of Quebec Internet Users
  [for Bell Canada]
• Survey of Standards and Regulatory Bodies
  [for Asia-Pacific Economic Cooperation Forum]
• Survey of OWCU Members' Preferences for Financial Services
  [for Ottawa Women's Credit Union]
• Survey of Senior Citizens' Housing Preferences
  [for City of Ottawa]
• Survey of Housing, Atlantic Provinces
  [for Canada Mortgage and Housing Corporation]
• Survey of Biotechnology Associations
  [for Développement économique Canada (DEC)]
• Survey of Aboriginal Tourism Organizations
  [for Aboriginal Business Canada, Industry Canada]
• Survey of Canadian Museums
  [for an evaluation of the Museums Assistance Program, Department of Canadian Heritage]